Being Blind to Gender is Foolish

(season 4 episode 7) Note: This episode was live streamed via Periscope. You hear Roger Overall somewhere in British Columbia, Canada – talking with Paul O’Mahony in his kitchen in Cork Ireland. There’s a short conversation about Canada First Nation people Then a few words about Jane Boyd. Jane Boyd, a previous host (“leading lady”) on Business Jazz, has lost her voice. Somehow Paul & … Continue reading Being Blind to Gender is Foolish

Catastrophes are highly desirable

Podcasting from Cork Ireland Paul O’Mahony & Roger Overall discuss disasters. Recorded in Republic of Work, Cork City centre. The podcast starts with Roger & Paul describing what happened the last time they recorded the podcast. A disaster. The episode was lost : the recording equipment failed. That ‘catastrophe’ led to discussion about “What should a company do when it has a major failure?” All … Continue reading Catastrophes are highly desirable

30 Reasons to reply quickly

Paul O’Mahony & Roger Overall [P&R] – podcasting from Cork, Ireland – talk about how to be genuinely attractive in business today (GAIBT). Recorded in @RepublicofWork The Mall, Cork City centre. The podcast recording was live streamed on Periscope. P&R discuss: (1) A serious approach to branding. What is your brand? It’s what others expect from your business. “This is what you are in the … Continue reading 30 Reasons to reply quickly

How to manage change properly

___________ Podcasting from Cork Ireland, for 26 minutes you’ll hear Roger Overall & Paul O’Mahony talking about how to manage change properly – without screwing-up Topic Transforming your business model ________________ In Episode 10 of Season 3, we chat about big stuff – nothing trivial Mini Announcement: We’re now weekly BusinessJazz begins here  Introducing ourselves (0:55) Introducing AnchorFM (2:35) Credibility of Audio v Video (3:45) … Continue reading How to manage change properly

Brilliant customer service leads to profits through loyalty

___________ Podcasting from Cork Ireland for 36 minutes you’ll hear Roger Overall & Paul O’Mahony talk about customer service to “Help you attract & keep more customers” ____________ ________________ In Episode 7 of Season 3, we address a problem many businesses don’t know they have. We start with surprising questions Who invented the term “airplane mode”? Why the heater was blasting away in Roger’s office … Continue reading Brilliant customer service leads to profits through loyalty

Is Your Browser Experience Detestable?

___________ For 36 minutes you’ll hear Roger Overall & Paul O’Mahony shout about loving your suppliers & staff Topic How can we win affection?  ________________ In Episode 5 of Season 3, we sink into this challenge that tests every business. We discuss  It’s important to remember what podcast you’re on Welcome “browsers” into your store – they’ll buy in future (2.00) Show “you’re very welcome” … Continue reading Is Your Browser Experience Detestable?

Be vulnerable & practise empathy

  _______________ For 32 minutes you’ll hear Roger Overall & Paul O’Mahony prowl around this thorny issue Topic: What if your business is vulnerable & you’re low on empathy? __________________________ In Episode 3 of Season 3 , we prowl round an issue which every business (owner & service provider) better address. immediately… in order to succeed impressively… We discuss how #BusinessJazzPodcast is going to achieve: … Continue reading Be vulnerable & practise empathy